PMT-Manifest

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Andis PMT Manifest

Problem statement

  • _No processes_ are fastest in execution but produce _random quality_
  • _Too many processes_ are slow in execution and produce _suboptimal quality_
  • A motivated team that anticipates the quality goals produces higher quality than a demotivated team that follows a complex process

Solution

  • Only a high risk justifies an expensive process
    • Risk mitigation is the driver for designing processes
  • Constantly improve processes:
    • If time, money and motivation spend on a process do not mitigate a severe risk, change the process
  • Accountabilities must be clear:
    • An accountable person can weight cost, schedule, team-motivation, product-quality, process-compliance and decide which one to drop.
  • Human decisions over Tools I:
    • If a human wants to make a change, a tool may request a rationale and it may complain, but a tool may not stop her/him.
  • Human decisions over Tools II:
    • If a tool wants to make a change, it must not overwrite data entered by humans. A tool may have own status fields instead.